YOUR CUSTOMERS YOUR GOLDMINE

~ Acquire new customers cheaply and Turn them into your Goldmine~

INTRODUCTION

In this economy, are you just like everyone else, busy focused on cutting cost to survive? Or are you take the opportunity and become Aggressive? How to Acquire Customers CHEAPLY?

How to maximize the LIFE-TIME VALUE of your customers? What are the 5 Keys to Service Excellence? How to Get Your Team to work as though the're running their own business?

Whether you're new or experienced in sales, business or marketing, if you want to build your customer base profitably, this course will make you miles ahead of your competition.

COURSE OUTLINE

1. Why You Must Be Aggressive Now or Fail

2. ACT's 5-Ways Sales Chart to Up Sales by 61.1%

3. The 10 Types of Gold in Your Customers

4. How to Acquire Clients CHEAPLY with High Lifetime Value

5. Five Ways to Customer Service Excellence.

Passion, Context, Promise & Deliver, No Ordinary Moments and The Slight Edge

6. How to Keep Customers for Life

7. How to Get Your Team to Work as though the re running their own business

** Bonus: NO ORDINARY MOMENTS and ENJOYING THE JOURNEY video clips

COURSE BENEFITS

• Ready Tools to Serve Customers Better
• Overcome customers' objections & close sale
• Get new clients cheaply
• Improve Cash Flow
• Increase Profit margin on sales
• Add Real Value to customers
• Highly motivated team that's focused on clients

TARGET AUDIENCE

Managers and Executives in Sales, Customer Service, Operations, GM, MD and All Marketing Experts

These are what some of our clients and past participants have to say:

# Very lively & valuable! I rate this 10 out of 10. Andy course is full of humor, plus very interesting movie videos not seen elsewhere. I like it!

Koh Li Nie, Customer Service Executive, Play N Learn Pte Ltd

# Value for Money! Able to manage my business now. Andy is a patient and intelligent trainer. The ideas he gave for my company are innovative.

Nooraisah Mohd, Director, Ridco Internatonal Pte Ltd

# Now I know what to say to make clients happy and keep them for life.

Nelson Quah, MD, Wasabi Media Pt Ltd

TRAINER

Business Coach, Business Consultant, Trainer, and Director of Higher Profits Action Pte Ltd, Andy Ng combines 22 years of corporate, entrepreneurial business, training and consulting experience, all with a great passion to help people to be more competitive and successful.

Andy Ng graduates from NUS and also holds a MBA from the Heriot-Watt University of UK.

Andy used to be the Director of the world's 5th largest computer networking equipment supplier - Allied Telesyn International. The Group enjoys annual turnover of US$420 million employing 1,300 staff worldwide. Andy’s other experiences include banking at Chase Manhattan Bank, consultancy at KPMG Consulting and sales at Vickers Ballas Holdings Limited.

As a trainer, trains companies on marketing, business planning, teambuilding, systematization, financial analysis, investment, human resource management, public speaking, sales, management and personal effectiveness. Currently he is the training for SingTel’s on-going training programs, in addition to various other training assignments for companies including Beckon Dickinson Medical, Singapore Recreation Club, C & H Realty, Skyquestcom, NTUC and AIA agencies. The public seminars conducted by Andy are highly popular, and some of them were featured on NewsRadio 938. Andy is also a Certified Trainer with the American Management Association (AMA), a top notch US management development organization.

If you too want to get the competitive edge in your business and career, sign up for one of Andy’s business coaching and training programs today. It could be the most rewarding investment you’ll ever make.

DURATION:  Half Day

COURSE FEE: S$168.00

GROUP DISCOUNT RATE : 129.00 (2 or more pax),  $99.00 (5 or more pax). Special rates for bigger group.

For in-house or any enquiries, please call +(65)  65422041 / 96930601 or email info@ovation-marketing.com 

REGISTRATION METHOD : via Online below or   <CLICK HERE> to download registration form via email.  

REGISTRATION FORM

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