HANDLING DIFFICULT PEOPLE

What do you think is the key to a successful LIFE as well as CAREER?

• Is it your Paper Qualifications?
• Is it your Intelligence Quotient (IQ)?
• Is it your Emotional Intelligence (EQ)?
•  Is it even your Experience?
• Or is it just plain Hard Work?

 The answer is- it's a COMBINATION of all these.

But the vital link to this combination lock is the ability to COMMUNICATE them!
What makes you stand out from among the crowd of hard working and intelligent people-with or without degrees, is your ability to get along with people at ALL levels.

This course equips you with first understanding Yourself, then Others at work, including Friends, Relatives and Loved Ones. You will be amazed at how accurately you could read yourself and others like a book!" Judging the books by their covers and never regretting them!"

Course Outline

1.  Helps you identify and understand your Own personality traits.

2. Helps you  identify and understand the personality traits of Those

3. You Relate With more easily.

4. Learn what makes a person "TICK," especially if he/she is someone  important to you – your Superior, Sub-ordinate, Peer or Client.

5. Know why you could Get Along So Well with some people ; but "Cannot Stand" others.

6. Learn the art of "Shape Flexing."

7. Discovering Yours as well as Your Company's Dominant Shape.

8. Learn how to maximise your relationships with Superiors as well as Sub-ordinates.

Who Should Attend

Entrepreneurs, managers, executives, engineers, officers, supervisors, sales,
marketing and customer service professionals. And anyone who needs to work with people.

TRAINER

John Sih specialises in grooming individuals to become Effective Interpersonal Communicators and Public Speakers. He also trains Sales Professionals in the Art Of Selling and frontline officers in Customer Service Excellence Skills. As a Psycho-Geometrics practitioner, he imparts the Practical aspects of Psycho-Geometrics.

John is also a Pioneer laughter instructor in Singapore, having been trained by the Laughter Guru Of India, Dr. Madan Kataria.

Speaking is his PASSION, Training is his LIFE and Sharing is his FORTE!
And it is his pleasure to be invited to laugh with YOU!

DURATION: 1 Day

COURSE FEE: S$420.00 ( inclusive of lunch & teabreaks)

EARLY BIRD RATE: S$380 (register at least 7 days before class date)

Some of our courses are approved for SDF funding. Visit www.sdf.gov.sg  for details

For in-house or any enquiries, please call +(65)  65422041 / 96930601 or email info@ovation-marketing.com

REGISTRATION METHOD : via Online below or   <CLICK HERE> to download registration form via email.  

REGISTRATION FORM