++ One Day Sales Training Print
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One Day Sales Training

INTRODUCTION

Sales Training course  covers all of the essential elements required to build effective rapport, understand the customer’s needs and gain commitment to a sale. The sales through service approach that is developed in this sales course is guaranteed to increase sales and customer retention levels.


 We employ a variety of instructional training methods to assure skills transfer. These include:

  • Group Dynamics
  • Guided Conferences
  • Simulations
  • Case Studies
  • Lecturettes
  • Skill Practice Exercises

COURSE OUTLINE

  • Characteristics and behavior of an unsuccessful sales person
  • Characteristics and behavior of a successful sales person
  • Managing your attitude
  • Effective communication for face to face and telephone sales
  • Positive and negative language
  • Before the sales meeting/call
  • Recognizing a sales process
  • Fact - finding
  • Wants Vs Needs
  • Effective questioning techniques to gain information and control the call
  • Developing our listening skills
  • The buying journey
  • Creating the desire
  • Presenting the price
  • How to gain commitment to the sale
  • Identifying smokescreen and real objections
  • How to handle objections
  • A departure to remember
  • Developing a personal action plan

TARGET AUDIENCE
Anyone new to a sales/service role will find this sales training course very valuable as will any experienced sales/service person wishing to refresh or update their existing sales knowledge.

TESTIMONIALS

“ Every training has a few things to pick up from, I have picked up a few relevant things from this workshop and I am done with it” ---Dr. Dennis Wee , President Dennis Wee Group

“This Course did enlightened me with answers for all the question and doubts I wanted to solve” ---Jenny Aw, Exective Asst. People’s Association

‘the best learning experience from this workshop was the GROUP Discussion on how to handle and solve problemswhich had active participation fromTrainees as well as Trainer”----- "Noor Hazlin Bte

Sabtu, Laguna

 

TRAINER

 

With over 12 years experience Urvashi Dhar motivational Speaker, trainer, seminar leader has captivated audience with her highly effective, infectious, and interactive training style. As a consultant and professional Trainer Urvashi Dhar is more than capable of delivering programs that are relevant in todays highly changed business environment.

As a MBA (Marketing) ,MBA (Personnel Management) and Certified Trainer from IBCT,USA, Mrs. Urvashi Dhar consults with organizations on Organizational Effectiveness & Human Resource Development issues. Her experience as a corporate trainer, platform speaker and in-company Sales Manager for over 10 years in big MNCs, pharmaceuticals, Courier Industry, FMCG Company etc has enabled her to offer seminars and advisory services in management & leadership development, organizational development and career & professional development.

DURATION: 1 Day

COURSE FEE: S$388.00 ( inclusive of lunch & teabreaks)

EARLY BIRD RATE: S$350 (register at least 7 days before class date)

++ This course is approved for SDF funding (eligibility criteria apply).  Visit www.sdf.gov.sg  for details ++ 

For in-house or any enquiries, please call +(65)  65422041 / 96930601 or email info@ovation-marketing.com 

 

REGISTRATION FORM

Ovation Marketing Solutions Pte Ltd
9 Shenton Way #04-05
Singapore 068813
 
Course Title: ++ One Day Sales Training
Date & Time: Wednesday, 10 March 2010, 09:00 AM — 05:00 PM
Venue: Furama Riverfront Hotel
Havelock Road ( see map )
Singapore, http://www.furama.com/riverfront/
Registration Deadline: Tuesday, 09 March 2010

The registration period is over.

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