EQ Skills For Executives

"Knowing others is intelligence; knowing yourself is wisdom; acting on intelligence and wisdom is leadership."
-Lao Tzu

Managers can no longer depend on their IQ to get things done. The Emotional Intelligence (commonly known as EQ) is the critical success factor that will ensure success in the workplace. The EQ concept basically focuses on our ability to manage ourselves and how we manage the relationship with others. Getting and remaining connected with people is critical for the success of managers.

Managers who are able to build and sustain commitment, trust and rapport with their employees invariably experience positive results on getting things done. Their ability to relate to the needs of others and use that understanding to bring out the best from them is a critical EQ competency every manager should possess. Managers need to understand their personal feelings and emotions first, before attempting to get things done through others. Your Management Success depends on your ability to use the Emotional Intelligence (commonly known as EQ) skills in your course of work as a manager.

The workshop conducted by a certified EQ Trainer will focus on EQ skills that will produce positive results that lead to management success.

Training Objectives

Upon the completion of this workshop participants will be able to:

• Understand the elements of EQ
• Know how feelings and emotions affect performance
• Assist their employees to set realistic and achievable goals
• Manage their feedback, continuous learning and personal development more effectively.
• Provide effective reinforcement to their subordinates and other people who are doing their best and attempting to do their best at work
• Seek and develop innovative ideas to work problems
• Adopt a higher level of service orientation at the workplace
• Use the skills to cooperate and collaborate more effectively to achieve the organizational and personal goals

Who will benefit

Executives, Administrators, Managers, supervisors and any one who need to get and remain connected to people to produce positive results in the work situations will find this workshop very useful.

Methodology

The trainer will use a variety of training methods, including small group discussions, individual reflection, group sharing exercises, case studies and work related role-play. Videos clips will be used to highlight key concepts. This is an interactive workshop with a fair split between concept/theory and practical application. Participants will spend considerable time in developing action plans aimed at managing problems/opportunities in the workplace.

TRAINER

Arul John Peter holds an MBA and majored in strategic human resource management. He also holds a Bachelor of Science as his basic degree and professional qualification in administrative and people management from the Institute of Administrative Management, United Kingdom. He is a certified EQ Skills Trainer. He is a member of the American Creativity Association.

John has been a trainer/facilitator for the past 20 years. He started his career in the Civil Service. After 15 years in the Civil service, he joined an International Trade Secretariat, which is based in Geneva, as a Project Officer (responsible for training and development) for the Asia-Pacific region. During his tenure with the International Trade Secretariat, he was conducting training workshops in countries such as Japan, Korea, Taiwan, Hong Kong, Malaysia, Fiji, Australia, Philippines, Thailand, India and several other Asian countries. He is well versed with the multi-cultural work environment in the Asia-Pacific region. For the last 10 years, he has been involved in training and staff development activities through Centre for Creative Thinking.

As a Trainer, John facilitates management seminars and workshops in the areas of EQ Skills, Customer Service Excellence, Managing Difficult Customers, Communication Skills, Change Management, Creativity & Innovation, Personal Development Workshops, and Public Speaking Skills for clients in Malaysia and Singapore.

John is an adjunct lecturer with the California State University (Long Beach) and University of Bradford.

DURATION: 2 Day

COURSE FEES : S$720.00 (inclusive of lunch & teabreaks)

EARLY BIRD RATE : S$620.00 ( register at least 10 days before class)

For in-house or any enquiries, please call +(65)  65422041 / 96930601 or email info@ovation-marketing.com 

REGISTRATION METHOD : via Online below or   <CLICK HERE> to download registration form via email.  

REGISTRATION FORM